K Chat Support
Explore frequently asked questions regarding setup, messaging features, AI tools, voice & video calls, and account security.
Account & Login
How do I sign in to K Chat?
K Chat uses Google Sign-In for streamlined and secure authentication. Simply tap 'Sign in with Google' on the welcome screen and select your verified Google Account.
How can I customize my profile name, bio, and picture?
Navigate to the Profile screen inside K Chat. You can update your display name, edit your about/motto status, and upload a new profile picture.
Can I use K Chat on multiple devices?
You can log in to your Google Account on supported Android devices. Your conversations and profile synchronize in real time through Firebase.
Messaging & Conversations
How does real-time messaging work in K Chat?
K Chat utilizes Firebase's real-time database to sync direct messages, replies, read receipts, and presence indicators immediately across devices.
How do I reply to a specific message?
Long-press or select any message in a chat and choose 'Reply'. The original message snippet will be quoted above your draft text.
Can I share multiple photos and documents?
Yes. The attachment menu allows you to select multiple images from your gallery at once, or attach documents (PDFs, files) stored on your device. Uploaded media is securely stored in Supabase.
What is World Chat?
World Chat is K Chat's global community conversation room where members can meet and converse openly with users worldwide.
AI Features
How do I trigger Smart Reply?
Smart Reply is completely user-triggered. In any chat, tap the AI menu and select Smart Reply. K Chat analyzes the context of recent messages and provides natural reply options that you can edit before sending.
What does Thread Summary do?
Thread Summary reads selected message threads and condenses long back-and-forth exchanges into key decisions, action items, deadlines, and core takeaways.
How is Context Search different from keyword search?
Context Search uses natural language understanding. Rather than matching exact spelling, you can ask conceptual questions (e.g., 'What time did we agree to meet tomorrow?') to locate relevant messages.
What is Scam Guard and what are its limitations?
Scam Guard analyzes selected messages for phishing URLs, impersonation tactics, and suspicious fraud patterns. Please note: Scam Guard is an assistance feature and does not guarantee detection or guarantee 100% protection.
How do I use K Chat Extension with other apps?
Open K Chat Extension to paste text or upload screenshots from external apps. You can run Smart Reply, Thread Summary, or Scam Guard on external content without K Chat needing background access to other applications.
Voice & Video Calling
How are calls powered in K Chat?
Direct audio and video calling is powered by ZEGOCLOUD infrastructure, delivering low-latency streams and clear audio across network conditions.
What permissions are needed for calling?
K Chat requests microphone access for audio calls and camera access for video calls. These permissions are only used while an active call is underway.
Privacy & Data
Does K Chat continuously scan my conversations in the background?
No. K Chat's AI features are strictly user-triggered. K Chat does not continuously scan conversations in the background for AI analysis. Relevant content is transmitted only when you explicitly invoke an AI tool.
Which AI provider powers K Chat?
K Chat uses Firebase AI Logic with Google's Gemini Developer API to execute user-requested AI tasks.
Does K Chat sell my personal data?
No. K Chat does not sell personal information to third parties or advertisers.
Account Deletion
How can I request deletion of my K Chat account?
You can submit a deletion request anytime on our dedicated Account Deletion page or by emailing our privacy contact. Our team will verify and process your request manually.
What data is removed upon deletion?
Your Google authentication profile, display username, status motto, profile photo, and device tokens are removed. Mutual messages previously sent to other users remain in their chat history to maintain continuity.
Contact K Chat Support
Have questions, feedback, or need manual assistance with your account? Reach out to our official support and privacy contact.
For help with app issues, messaging questions, or general support:
kunal.connect7@gmail.comFor data requests, privacy questions, or account verification:
kunal.connect7@gmail.com